"If an app doesn't display video or play audio This resource has some great information About Apple Digital AV Adapters for iPhone, iPad, and iPod touch: Which iOS versions are you using on each device? You can check under Settings > General > About.ĭoes the same thing happen with video from a different source? Also, you mentioned you have two TVs available does the same thing happen with both? Knowing this would help to narrow things down further.Īre you playing these videos using the Amazon Prime Video app, or something else? Are there any updates available for the app in question under App Store > Updates? ![]() I see you're running into some issues playing downloaded movies, and I'm glad to offer assistance. Thanks for the post in Apple Support Communities.
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